Equality, Diversity and Inclusion Training for Healthcare Professionals and Care Workers

Course Duration: Half Day (3–4 Hours) or Full Day (6 Hours)
Delivery: Classroom | Online Learning | On-site Workplace Training | Bespoke Group Training
Certificate Validity: 1 Year (Annual Refresher Recommended)

Course Fee:

• Individual Booking: From £55 per learner
• Group Booking (up to 12 learners): From £450
• Bespoke organisational training packages available.

Equality, Diversity & Inclusion Training at Vertex Learning Hub

Every individual receiving care has the right to be treated with dignity, respect and fairness. Health and social care professionals have a responsibility to provide inclusive services that recognise and value the differences, experiences and needs of every person.

Vertex Learning Hub’s Equality, Diversity & Inclusion (EDI) Training helps healthcare professionals understand their legal responsibilities, challenge discrimination and deliver compassionate, person-centred care.

This course explores equality legislation, protected characteristics, unconscious bias, cultural awareness, inclusive communication and practical approaches to creating respectful care environments.

Course Overview

This course provides learners with the knowledge and confidence required to promote equality, embrace diversity and support inclusion within health and social care settings.

Participants will explore how personal beliefs, attitudes and behaviours can influence care delivery and learn strategies to ensure everyone receives fair and respectful support.

The training supports organisations in meeting professional standards, promoting human rights and improving the experience of people receiving care.

Learning Outcomes

By the end of this course learners will be able to:

• Understand the meaning of equality, diversity and inclusion.
• Explain why EDI is important in health and social care.
• Understand key equality legislation.
• Identify different forms of discrimination.
• Recognise unconscious bias and its impact.
• Promote inclusive and person-centred care.
• Respect individual choices, beliefs and identities.
• Communicate effectively with diverse groups.
• Challenge discrimination appropriately.
• Understand the importance of dignity and human rights.
• Support inclusive workplace cultures.

Course Curriculum

Module 1 – Understanding Equality, Diversity and Inclusion

Learners will explore:

Equality

Understanding:

• Fair treatment
• Equal opportunities
• Removing barriers
• Preventing disadvantage

Diversity

Understanding:

• Individual differences
• Personal experiences
• Culture and identity
• Valuing uniqueness

Inclusion

Understanding:

• Creating belonging
• Ensuring participation
• Removing exclusion
• Supporting individual needs

Module 2 – Why EDI Matters in Health and Social Care

Learners will explore:

• Impact of discrimination on wellbeing
• Importance of dignity and respect
• Person-centred care
• Building trust with individuals
• Improving care experiences

Module 3 – Equality Legislation

Understanding key legislation including:

• Equality Act 2010
• Human Rights Act 1998
• Care Act 2014
• Health and Social Care Act
• Mental Capacity Act principles

Learners will understand how legislation protects individuals receiving care and employees.

Module 4 – Protected Characteristics

Learners will explore the nine protected characteristics under the Equality Act:

• Age
• Disability
• Gender reassignment
• Marriage and civil partnership
• Pregnancy and maternity
• Race
• Religion or belief
• Sex
• Sexual orientation

Module 5 – Understanding Discrimination

Learners will examine:

Direct discrimination

Treating someone less favourably because of a protected characteristic.

Indirect discrimination

Policies or practices that disadvantage certain groups.

Harassment

Unwanted behaviour that violates dignity or creates an intimidating environment.

Victimisation

Negative treatment because someone has raised concerns or supported a complaint.

Module 6 – Unconscious Bias

Learners will explore:

• What unconscious bias means
• How assumptions affect decisions
• Recognising personal beliefs
• Developing self-awareness
• Reducing unfair judgement

Module 7 – Inclusive Communication

Learners will understand:

• Respectful communication
• Language and terminology
• Communication barriers
• Supporting people with disabilities
• Working with interpreters
• Accessible information

Module 8 – Culture, Religion and Beliefs

Topics include:

• Cultural awareness
• Religious practices
• Dietary requirements
• Personal values
• Respecting individual choices
• Avoiding assumptions

Module 9 – Disability Inclusion

Learners will explore:

• Models of disability
• Reasonable adjustments
• Removing barriers
• Supporting independence
• Promoting accessibility

Including awareness of:

• Physical disabilities
• Learning disabilities
• Sensory impairments
• Cognitive conditions

Module 10 – LGBTQ+ Inclusion

Learners will understand:

• Respecting identity
• Inclusive language
• Avoiding assumptions
• Supporting dignity
• Creating safe environments

Module 11 – Challenging Discrimination

Learners will explore:

• Recognising inappropriate behaviour
• Speaking up professionally
• Reporting concerns
• Supporting affected individuals
• Creating positive workplace cultures

Module 12 – Practical Equality and Inclusion Scenarios

Learners will discuss examples involving:

• Cultural differences
• Communication challenges
• Disability adjustments
• Religious needs
• Discrimination concerns
• Person-centred care decisions

Who Should Attend?

This course is suitable for:

• Healthcare Assistants
• Support Workers
• Registered Nurses
• Care Home Staff
• Domiciliary Care Workers
• Social Care Professionals
• Team Leaders
• Care Managers
• Administrators
• Volunteers
• Healthcare Students

Entry Requirements

There are no formal entry requirements.

The course is suitable for anyone working within health, social care or support environments.

Assessment

Learners are assessed through:

• Knowledge checks
• Group discussions
• Scenario activities
• Trainer questioning
• Reflective exercises

Certification

Successful learners receive:

Vertex Learning Hub Equality, Diversity & Inclusion Certificate

The certificate confirms completion of EDI training suitable for health and social care environments.

Annual refresher training is recommended to maintain awareness and support inclusive practice.

Why Choose Vertex Learning Hub?

Vertex Learning Hub delivers practical and engaging training that supports professionals to provide compassionate, inclusive care.

Our EDI training includes:

• Experienced trainers
• Real workplace scenarios
• Interactive discussions
• Current legislative guidance
• Inclusive learning environment
• Flexible delivery options
• Organisation-focused solutions

Benefits of Equality, Diversity & Inclusion Training

EDI training helps organisations to:

• Reduce discrimination
• Improve quality of care
• Promote dignity and respect
• Support equality compliance
• Build inclusive workplaces
• Improve staff confidence
• Strengthen relationships with service users
• Create positive cultures

Delivery Options

Classroom Training

Scheduled EDI courses delivered by Vertex Learning Hub trainers.

Workplace Training

We provide on-site training for:

• Care homes
• Nursing homes
• Supported living services
• Healthcare providers
• Community care organisations

Bespoke Organisational Training

Customised training available for:

• Large care providers
• Healthcare organisations
• Charities
• Social care teams
• Corporate healthcare services

Frequently Asked Questions

Why is Equality, Diversity and Inclusion training important?

EDI training helps professionals provide fair, respectful and person-centred care while meeting legal and professional responsibilities.

Is EDI training mandatory in health and social care?

Many healthcare organisations include EDI training as part of mandatory staff development and compliance programmes.

Who should complete this course?

Anyone working with people in health and social care can benefit from EDI training.

Does the course cover discrimination?

Yes. The course explores different forms of discrimination and how to challenge concerns appropriately.

Does EDI training cover cultural awareness?

Yes. Cultural, religious and personal differences are explored throughout the course.

Can you deliver EDI training for our organisation?

Yes. Vertex Learning Hub provides tailored EDI training packages for healthcare and social care teams.

Book Your Equality, Diversity & Inclusion Training

Providing inclusive care means recognising every person as an individual and ensuring their rights, choices and dignity are respected.

Vertex Learning Hub’s Equality, Diversity & Inclusion Training supports healthcare professionals to create welcoming, respectful and person-centred environments.

Whether you are an individual learner or an organisation developing your workforce, our experienced trainers provide practical learning that makes a real difference.

Contact Vertex Learning Hub today to book your EDI training course or arrange workplace training for your team.

Vertex Learning Hub

Celebrating Diversity. Promoting Inclusion. Improving Care